Terms & Conditions

User Agreement

Welcome to the Tees Today website & services. We hope you enjoy your use of our facilities. Please appreciate and understand that this is a legal world and that you, by not immediately leaving this website now or immediately after reading our terms of service are accepting our services under the terms of this agreement. It is your obligation to keep your self informed of any changes that may occur between visits, as using our services each time is under the condition that you accept all our terms and conditions. We may change our terms and conditions from time to time without expressly informing you.

1. Tees Today Services:

  • Create, design, customize products that are listed for sale.
  • Buy products that are listed for sale
  • Save and share designs that your may have created.
  • Use our fun picture and design tools.
  • Save created images and designs into public and personal galleries.
  • Post your created images to social networks or blogs that you have the legal right to do so.
  • Registering to subscribe to special offers and use of galleries.

1.1 Tees Today Return Policy

We are proud of the level of quality we produce across all of our printing avenues. Having said that, we are only human and every once in a while we might have a printing hiccup or miss a manufacturing error in a garment. On the very odd occasion that this happens we are happy to reprint your item. Before we can do that though there are a few steps you need to take. Firstly, read the all important ‘What can be Returned’ list to determine whether or not your item is indeed returnable:

What can be returned:

  • Returns are only accepted if within 14 days of receipt of purchase
  • Only damaged/faulty garments, or faulty prints can be returned/exchanged
  • Please note all returns must be in original packaging and have no noticeable signs of wear or makeup stains

Sadly, we cannot accept returns for:

  • Change of mind
  • Spelling, punctuation or grammatical errors made by the customer
  • Shipping or stock delays
  • Unsatisfaction with different colours profiles between different garments
  • Incorrect product selection by user ( size, style, brand, colour… remember to check our size charts before placing your order)
  • Design errors introduced by the customer in the design process
  • Variances in the garment size of +/- 2cm (supplier allowance)
  • Inferior quality or low resolution of uploaded images
  • Slight variations on print positions (our team will do their best to position your artwork as indicated however the nature of digital printing means we will occasionally have to adjust the position of the print)

Now is a good time to point out that everyone’s monitors are different, which means that there are going to be small differences in the colours that you see on your screen and what our team is looking at.  In the same way there is going to be a variation in what you see on screen to the actual garment or print colour.  For this reason please allow a 10% variation on both prints and garments, as well as a 10% difference in the print size.

We would also like to note that we have 3 different DTG machines here at Tees Today.  Each machine has strengths and weaknesses in different areas such as ability to print on specific garments, produce more vibrant prints on white garments etc.  We do this so that we can provide our customers with a wider range of products.  Each printer utitlises it’s own rip software and therefor interprets the colours in your artwork differently.  So depending on the garments you order, there may be a slight colour difference in the prints between machines.  Please ensure you contact our sales team prior to placing your order if a consistence colour across all your garments is important and they can assist with allocating your order to the correct machine and/or make a recommendations for your order.

It is also important to note all orders placed via the online store are digitally printed, and that there is a difference in the finished product of a screen printed garment, and a digitally printed garment.  Digital printing utilises water based inks that are cured directly into the material of the garment, rather than sitting on top.  Due to this, digital printing is not as vibrant as screen printing. Digital printing is an excellent way to print a sample of a larger screen print order, as it will help to determine the position and size of your artwork.  It is important to remember that it is not possible to replicate the vibrancy, and density of a screen print using our direct to garment inks.

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Tees Today does not proof documents created by its customers prior to processing.  When in doubt, call us …we’re super friendly and helpful.

*Please note all returns must comply with Tees Todays user agreement.

Once you have confirmed that you are eligible for a refund/reprint than simply send us an email to sales@teestoday.com.au with the following information.

  • Your name
  • Your order number
  • The date of your purchase
  • What garment/s you would like to return
  • A short description of the manufacturing and/or print error
  • A photo of the garment

Post your return to:

Tees Today – Returns
259C Montague Rd
West End QLD 4101

We will contact you as soon as we receive your return request to discuss what your options are. If stock permits we endeavour will endeavour to get your reprint out within 24hours of receiving your request.

Tees Today Proof Approval Dislaimer

We consider all of the following actions to constitute as an authority to proceed on your order.

  • Verbal Agreement
  • Payment of an invoice or emailing a reply with approval constitutes authority to proceed.  Clients are requested to check thoroughly before approving. We have taken the utmost care creating your artwork, however are not  liable for client error.
  • We recommend that you check all proofs thoroughly before approving. We endeavor to be as accurate as possible however please note that due to the production process, colours, position, size and scale are indicative only

​1.2 Delivery and Production Timeframes

Tees Today takes great pride in fulfilling our processing and printing timeframes on time. Our same day printing service applies to orders under 50 shirts and only when the order has been placed and confirmed before 12pm AEST. We have a great selection of postage companies to help ensure your orders are delivered on time and with care. Unfortunately some circumstances are out of our control, and in the unlikely event there is a delay due to the courier you have selected, we cannot take responsibility. We will however do our best to ascertain the reason for the delay and resolve the issue asap.

1.3 Washing Instructions

The longevity of your tee and prints is largely up to you. To ensure you get as much wear out of them as possible please follow these instructions carefully.

  • Cold gentle wash inside out
  • Do not tumble dry (we like to hang ours straight on a coat hanger…no ironing necessary)
  • If you must iron, iron inside out
  • Do not dry in direct sunlight

2 Using our Tees Today Services and Website:

In consideration of the promises and obligations given and assumed herein, and intending to be legally bound, these Terms of Use provide as follows.

2.1 Eligibility children under 18.

Tees Today will only knowingly provide products or services to persons who can lawfully enter into and form contracts under applicable law.

If you are under the age of 18, but at least 13 years of age, you may order products or services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Children under the age of 13 may view the Website but MAY NOT order products or service.

2.2 Definitions and Interpretation

In these Terms of Use, unless the context indicates a contrary intention:

  • Intellectual Property Rights means all industrial, commercial and intellectual property rights (including equivalent, neighbouring or proximate rights anywhere in the world that currently exist or are recognised in the future).
  • A person means any form of legal entity as well as any quasi-legal entity.
  • A User means any person using the website and/or services provided by Tees Today
  • A reference to any document, material, information or data includes that document, material, information and data howsoever stored, recorded or embodied, including in any electronic or digital media or otherwise.
  • The word includes in any form is not a word of limitation.

3 User’s Obligations

In consideration of the promises and obligations given and assumed herein, and intending to be legally bound, these Terms of Use provide as follows.

3.1 Responsibilities

Users are and shall be wholly and exclusively responsible, at their own cost, for:

  • All telecommunications lines, modems, communication controllers, routers, multiplexers, terminals and all other equipment, hardware and software necessary to access and use the Website and services;
  • The use that it makes of the Websit,e including any article, material, literary or artistic work, design or other matter that they author, invent, create, develop or produce;
  • Complying with all laws, regulations and rules in the uses country or jurisdiction;
  • Complying with any recommendations or guidelines issued by Tees Today with respect to the use of the Website and/or services and
  • Ensuring that all electronic or other media it uses in connection or in conjunction with the Website and the services provided complies with these Terms of Use and all applicable laws, regulations and rules.

Privacy Policy

Tees Today values the users of our website www.teestoday.com.au (the “Website”). Your privacy and trust are very important to us. We recognize that you may be concerned about our collection, use, and disclosure of the personally identifiable information (“Personal Information”) that we collect when you use the Website and the services offered on the Website (“Tees Today Services”). This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. By using the Website you are accepting the practices described in this Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please contact us at sales@teestoday.com.au

Does Tees Today Ever Make Changes to its Privacy Policy?

We may make changes to the Privacy Policy from time to time. We will notify you of any changes by sending you an email, posting a notice on the home page of the Website, or posting a notice in your account when you first login after we have made changes. If you receive notification of a change in our Privacy Policy, you must review the new Privacy Policy carefully to make sure you understand our practices and procedures. You may not be able to receive notices from us if your cookies are not set to accept and/or are disabled.

What Types of Information Does Tees Today Collect?

Personal Information. We collect Personal Information that you provide to us, such as your name, mailing address, phone number, email address, credit card number, and financial information. Non-Personal Information. We also collect non-personal information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet protocol (IP) Address Non-Personal Information cannot be easily used to personally identify you.

How and When Does Tees Today Collect This Information?

Providing Information to Us. We collect Personal Information from you when you provide it to us. For example, if you purchase a product sold through an affiliate, we may collect your name, mailing address, telephone number, credit card number, and email address. If you create an account, we may collect your name, tax identification number, mailing address, email address, and other information that we request during the registration process, and any information that you provide to Tees Today. If you sign up to receive a newsletter, we will collect your email address. Communications With Us. If you communicate with us regarding the Website or the System, we will collect any information that you provide to us in any such communication. Analytic and Reporting Technologies. Like the operators of most websites, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, click stream patterns, and the dates and times that the Website and the System are accessed. We also contract with several online partners to help manage, monitor and optimise our Website and the System and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. To do this, we may use web beacons and cookies.

How Does Tees Today Use My Information?

Personal Information. We use Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving the Website, fulfilling requests for information, producing and shipping the products that you order, and providing customer support. For example, if you create an Account, we will use the information that you provide us to communicate with you and pay you any commissions that you earn. Similarly, if you sign up to receive a Tees Today newsletter, we will use the email address you provide to send you the newsletters. Non-Personal Information. We use Non-Personal Information to track the use of the Website and the System and for other internal purposes, such as providing, maintaining, evaluating, and improving the Website.

When Will Tees Today Disclose My Information to Third Parties?

Disclosure to Successors. We may disclose your Personal Information to any successor-in-interest of ours, such as a company that acquires us. In the event Tees Today goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on our Website of any such change in ownership or control of your Personal Information.
Disclosure to Unaffiliated Third Parties. We may disclose your Personal Information to prevent an emergency, to prevent harm to others, to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a subpoena or court order). In particular, we may disclose your information to a third party that alleges that you have infringed their intellectual property rights. Similarly, if you allege that someone is infringing upon your intellectual property rights, we may disclose your information to that person.
Disclosure to Third Party Service Providers and Online Partners. We may contract with various third parties who help us provide, maintain and improve the Website and the System. For example, we use a third party to process payments made to us, and may subcontract out production, fulfilment, analytics, reporting or other operations. We also contract with several online partners to help manage, monitor and optimise our Website and the System and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. We will use commercially reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question. We cannot guarantee that such third parties will not disclose your Personal Information.
Disclosure of Non-Personal Information. We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information. However, it cannot be easily used to identify you personally.

Does Tees Today Protect My Personal Information?

Personal Information. Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control. Website Content. The content that you store, post, or transmit on or through the Website, such as message board postings, storefront pages, and images on your Products, may be accessed by other users, including people that you do not know. We are not responsible for the actions of others. Therefore, you should use care in communicating with other users and only disclose your Personal Information to other users that you know to be trustworthy. You should not assume that your content will be kept private.

How Can I Review and Make Changes to My Personal Information?

You can obtain a copy of and request that we correct errors in your Personal Information by emailing us at . For your protection, you will be required to provide proof of your identity to obtain a copy of your Personal Information. If your Personal Information changes or if you no longer want to use the Tees Today Services, you may correct, update or deactivate your Personal Information and/or your account through the account management screen. If you would like to deactivate or terminate your account you can also contact our Customer Service.

Tell-A-Friend

If you choose to use our referral service to tell a friend about the Website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Security

The security of your Personal Information is important to us. When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Does This Privacy Policy Apply When I Access Third Party Websites?

You may be able to access third party websites directly from the Website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use Personal Information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your Personal Information to its provider.

What About Children’s Privacy?

Under Thirteen. The Website and the System are intended for users aged 13 and older only. Accordingly, we will not knowingly collect or use any Personal Information from children that we know to be under the age of 13. In addition, we will delete any information in our database that we know originates from a child under the age of 13. Thirteen to Seventeen. Prospective users between the ages of 13 and 17 can only use the Website under their parent’s or legal guardian’s supervision. If you are between the ages of 13 and 17, you, your parent, or your legal guardian may request that we deactivate any of your Personal Information in our database and/or opt-out from receiving communications from us. If you wish to do so, please contact us at .

Can I Opt-Out From Receiving Communications From Tees Today?

We provide you the opportunity to opt-out of having your Personal Information used for certain purposes. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at . We also offer you an opportunity to opt-out of certain communications through the account management screen. If you need assistance you may contact us at . If we disclose your Personal Information to a third party in a manner that is not set forth in this Privacy Policy you will be notified so that you can make an informed choice about sharing your Personal Information with that third party.

Google Remarketing

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors of our site, for example, to previous visitors who have haven’t used the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

Returns Policy

Tees Today Returns Policy

We are proud of the level of quality we produce across all of our printing avenues. Having said that, we are only human and every once in a while we might have a printing hiccup or miss a manufacturing error in a garment. On the very odd occasion that this happens we are happy to reprint your item. Before we can do that though there are a few steps you need to take.

What can be returned: Only Items that are faulty/damaged or have a faulty print may only be returned. Returns must also comply with our user agreement.

Now is a good time to point out that everyone’s monitors are different, and our computers make everything so bright and colourful. Our printers work with a CMYKW colour palette to produce your designs, so please keep this in mind when designing your garments.  We don’t have the ability to print hyper colour, fluro or mettalic designs with digital inks.  If you want something nice and vibrant, get in touch with our sales team and they can assist with a screen printing quote.

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Tees Today does not proof documents created by its customers prior to processing.

*Please note all returns must comply with Tees Today user agreement.

What cannot be returned: No returns will be accepted after 14 days of receipt of purchase. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

Returns for refund: must be made within 14 days of receipt of purchase.

Returns for exchange or store credit: must be made within 14 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

Once you have confirmed that you are eligible for a refund/reprint than simply send us an email to sales@teestoday.com.au with the following information.

  • Your name
  • Your order number
  • The date of your purchase
  • What garment/s you would like to return
  • A short description of the manufacturing and/or print error
  • A photo of the garment
  • Post your return to: Tees Today – Returns

Tees Today – RETURNS
259c Montague Rd
West End QLD 4101

We will contact you as soon as we receive your return request to discuss what your options are. If stock permits we endeavor will endeavor to get your reprint out within 24hours of receiving your request.

Tees Today proof approval disclaimer

We consider all of the following actions to constitute as an authority to proceed on your order.

  • Verbal approval via phone and/or in person
  • Payment of invoice
  • Emailing a reply with approval

We recommend that you check all proofs thoroughly before approving. We endeavor to be as accurate as possible however please note that due to the production process, colours, position, size and scale are indicative only.

 

Shipping Information

Our main purpose is to print your awesome tee’s and get them ready for dispatch the same day. The shipping time and costs is completely up to you! With our live shipping calculator you can choose the carrier you wish based on when you need it and how much you want to spend. This tool will give you delivery times and priced based on the delivery address.

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